Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register with Sloty, use our services or visit our website. We take your privacy seriously and set out below the types of data we process, why we process it and how you can manage your information.

Types of data we collect

We collect information that helps us provide and improve our services. This includes personal data, technical data and transactional data gathered directly from you and from your activity on our site.

Personal data

Personal data includes details you provide when registering or verifying your account, such as your name, date of birth, address, email address, telephone number and any ID documents supplied for verification. We also collect payment details required to process deposits and withdrawals. We only keep the information necessary to operate your account and meet regulatory requirements.

Technical data

Technical data covers information about your device, browser, IP address, operating system and connection details. We use cookies and similar technologies to remember preferences, improve the site and provide tailored content. See the Cookies section below for more detail.

Transactional data

Transactional data includes your account activity, deposits, bets, withdrawals, game history and any communications with our support team. This data helps us manage your account, detect suspicious activity and provide customer service.

How we use your information

We use personal and technical data to: operate and maintain your account; process deposits and withdrawals; carry out identity checks and anti-money laundering screening; detect and prevent fraud; provide customer support; and comply with legal and regulatory obligations. With your consent we may also send marketing communications and personalise offers. You can withdraw consent for marketing at any time.

Data protection practices

We implement appropriate technical and organisational measures to protect your data, including encryption of data in transit, access controls and regular security reviews. Access to personal information is restricted to authorised staff and third-party providers who need it to deliver services. Where third parties process data on our behalf we require them to meet equivalent standards of security and confidentiality.

Cookies and tracking technologies

We use cookies and similar technologies for essential site functions, analytics and to improve user experience. Some cookies are necessary for the service to work; others help us understand how the site is used or allow targeted communications where you have given consent. You can manage cookie settings in your browser or via the site cookie banner.

Your rights

Under UK data protection laws you have rights including the right to access personal information we hold about you, request correction of inaccurate data, request deletion of your data in certain circumstances, object to or restrict processing, and request data portability. You can also withdraw consent where processing is based on consent.

Access, correction and deletion

To exercise your rights or update your details, contact our support team at [email protected]. We will respond to legitimate requests in line with applicable law and may require proof of identity before making changes. Some information may be retained where necessary for legal or regulatory reasons.

Information sharing and third parties

We may share personal data with payment processors, identity verification providers, regulatory bodies, fraud prevention agencies and service providers who help deliver our services. We only share the information required for the specific purpose and require third parties to protect it appropriately. We may also disclose information when required by law or to protect our rights.

Privacy policy updates

We may update this policy from time to time. When we make material changes we will publish the revised policy on the site and, where appropriate, notify you by email or account message. Continued use of our services after a change indicates acceptance of the updated policy.