User Terms and Conditions

This page sets out the terms and conditions that govern your use of Sloty. It explains the relationship between us and you, the rules you must follow when using our site, and how we manage accounts, payments and promotions. By registering or using our services you agree to these terms in full.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your login credentials and notify us immediately if you suspect unauthorised access. We may suspend or close accounts where we suspect fraudulent activity, abuse of promotions, chargebacks or breaches of these terms.

Verification and identity checks

We will carry out identity and verification checks to comply with legal and regulatory requirements. You must provide valid identification and proof of address when requested. Verification is normally required before a first withdrawal and may be requested at other times for security or anti-money laundering purposes.

Eligibility requirements

Only persons who meet the eligibility criteria may open an account. You must be of legal gambling age in your jurisdiction and be located in a country where online gambling is permitted. Each person may hold only one account unless otherwise agreed. Providing false information or allowing others to use your account is prohibited.

Acceptable platform use

Use the site lawfully and in line with these terms. Prohibited activity includes attempting to manipulate game outcomes, bypassing technical controls, using bots or unauthorised software, opening multiple accounts to misuse offers and any conduct intended to defraud other users or the operator. We reserve the right to restrict accounts, withhold winnings or close accounts where abuse is suspected.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms and conditions which will be shown with each offer. Typical rules include eligibility, wagering requirements, game contribution percentages, maximum bet limits while a bonus is active and expiry dates. Certain payment methods may be excluded from offers. Always check the promotional T&Cs before opting in.

Deposits and withdrawals

We support a range of payment methods for deposits and withdrawals. Minimum deposit amounts and processing times are displayed in the cashier; a typical minimum deposit is £10. Withdrawals are subject to verification checks and may require additional documentation. We aim to process withdrawal requests promptly but may delay payments while checks are completed.

Dispute resolution

If you have a complaint contact our support team and provide relevant information. We will investigate and aim to resolve matters promptly. If we cannot reach an agreement, you may refer the matter to the independent authority or ombudsman identified in your account documentation where applicable.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be notified to you via your account or by other reasonable means. Continued use of the site after changes are posted constitutes acceptance of the updated terms. For help contact [email protected].